For smaller UK orders you can now choose 1st or 2nd class post. All orders over 2 Kg are sent by courier. International orders are sent by airmail or by courier for heavier orders
We try to keep this website up to date but if there will be a delay of more than a couple of days due to a stock shortage we will let you know and tell you how long it is likely to be and you can cancel your order at any time for a full refund, or part refund if you only want to cancel part of the order.
We take full responsibility if there are any shipping errors on our part and will pay any postage costs for correcting our mistakes to your complete satisfaction.
If you change your mind about your purchase within 7 days of receipt, you can return it to us in it's original condition (unopened) for a refund, less postage. There is also a 7% card processing fee deducted for refunds on order returns over £20 as we don't get back the cost of processing and then refunding a card payment.
Small packages are sent by the postal air mail service and larger orders will be sent by international courier. Please note there may be import duties, tariffs and taxes which you will need to pay in order to receive your shipment. All non UK duties, tariffs and taxes are the responsibility of the purchaser. Please make sure you are aware of what you will be asked to pay and be ready to arrange payment or your parcel will be held up. Healthlines is not responsible for any non UK taxes, duties or tariffs.
PLEASE NOTE THE FOLLOWING NOTICE GIVEN BY THE POST OFFICE